Shipping policy

Shipping Policy

Thank you for shopping with Place 4 Paws. Please read our shipping policy carefully before placing your order.

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

We ship to addresses within the United States. Estimated delivery times are 7–15 business days from the date of shipment. These are estimates only and are not guaranteed.

Delays & Carrier Issues

Once your order has been handed off to the carrier, Place 4 Paws is not responsible for delays, losses, or damages caused by the carrier, customs, weather events, or other circumstances beyond our control. Delivery timeframes provided are estimates and may vary.

Lost or Stolen Packages

Place 4 Paws is not liable for packages that are lost or stolen after the carrier confirms delivery. If your tracking shows delivered but you have not received your package, please contact your local carrier or postal service directly.

Incorrect Addresses

The customer is responsible for providing an accurate shipping address at checkout. Place 4 Paws is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the order.

Order Issues

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at Place4Paws26@gmail.com with your order number and we will work to resolve the issue. We reserve the right to request photographic evidence of any damage or error.